Navigating the process of applying for a new passport or renewing an existing one in Kenya has become significantly more streamlined thanks to the digitalization of government services. This guide provides a detailed, educational overview of the process in 2025, ensuring you have all the necessary information for a smooth application.

 

 

 

 

The Digital Transformation: eCitizen Portal

 

The Kenyan government has transitioned passport applications and renewals to the eCitizen platform, making it the primary gateway for these services. Manual applications are no longer accepted. This digital shift aims to enhance efficiency, reduce processing times, and minimize the need for physical visits.

Key Point: All passport applications MUST be completed online via the eCitizen portal.

 

General Application Process

 

Whether you are applying for a new passport or renewing an old one, the general steps remain consistent:

 

1. Register on eCitizen: If you don’t already have an account, visit www.ecitizen.go.ke and create one using your national ID number and a valid email address. Your email and phone number are crucial for receiving application updates.

2. Access Passport Application: Log in to your eCitizen account and navigate to the “Directorate of Immigration Services” section. Select the “Passport Application” option.

3. Fill Out the Application Form: Read the instructions carefully before completing the online application form (Form 19). Ensure all personal details, next of kin information, and travel history are accurate. Discrepancies can lead to delays.

4. Make Payment: Choose your preferred payment method (M-Pesa, debit/credit card, or online banking) and pay the applicable passport fee. Fees vary based on the passport type and number of pages (see “Passport Fees” below).

5. Print Documents: After successful payment, download and print the completed application form and three invoice copies. These printed documents are required for your in-person submission.

6. Book Appointment: Schedule an appointment through your eCitizen portal at your preferred immigration office for biometric data capture and document verification. Walk-ins are generally not allowed.

7. Submit in Person: Attend your scheduled appointment at one of the main passport processing centers (Nairobi – Nyayo House, Mombasa, Kisumu, Eldoret, Nakuru, Embu, Kisii, Kericho, or Bungoma). Bring all original documents, printed forms, and receipts. This step is essential for biometric data capture (fingerprints) and photograph verification.

8. Wait for Processing and Collection: You will receive SMS or email notifications when your passport is ready for collection. Standard processing typically takes 10 to 15 working days, though it can take longer if more information is needed or the application is incomplete. Collection usually takes 1 to 3 days after notification.

 

Passport Fees (As Of 2025)

 

  The cost of a Kenyan passport varies depending on the type and number of pages:

 

	Type of Passport/Application	Number of pages	Amount (KES)
1	Ordinary passports	A Series (34 Pages)	7,550.00
		B Series (50 pages)	9,550.00
		C Series (66 pages)	12,050.00
2	Diplomatic passports		15,050.00
3	Mutilated passport		20,050.00
4	Lost passports		20,050.00
5	Certificate of Identity (for Foreigners)		3,050.00
6	Temporary permit		1,050.00
7	Interstate Pass (EAC)		Gratis

 

Required Documents

 

Having all your documents in order before starting the application process is crucial.

 

For First-Time Applicants:

 

• Duly completed eCitizen pre-filled passport application form (printed).
• Copy of eCitizen payment Invoice (three copies).
• Original birth certificate and a copy.
• Original National Identity Card (new generation) and one copy (front and back).
• Three (or four, depending on the source) recent colored passport-sized photos with a white background. (Refer to photo specifications for details: clear, full face, both ears showing, no spectacles, no shadows, 2×2 inches).
• Copies of parents’ National ID cards or death certificates (if applicable).
• Recommendation letter from a Kenyan citizen (non-relative) in possession of a valid passport/National Identity Card, with a copy of their ID/passport. The recommender must sign section 7 of the application form.
• For minors (under 18): Duly completed Parental Consent Form, copies of both parents’ IDs/passports bio-data page, and the minor’s birth certificate. A foreign birth certificate (translated to English if necessary) is required if born outside Kenya.

 

For Passport Renewal (Expired/Filled Up Passport):

 

• Duly completed eCitizen pre-filled passport application form (printed).
• Copy of eCitizen payment Invoice (three copies).
• Original previous passport and a copy of its biodata page.
• Original National Identity Card (new generation) and one copy (front and back).
• Three (or four) recent colored passport-sized photos with a white background.
• Recommendation letter from a Kenyan citizen (non-relative) as described above.
• Copy of Certificate of Registration (if Kenyan by registration).
• For name changes (e.g., after marriage): Copy of marriage certificate or Deed Poll and a Kenya Gazette Notice.
• Dual Citizens: Proof of having regained Kenya Citizenship or declared dual citizenship.

 

For Lost or Mutilated Passports:

 

• Duly completed eCitizen pre-filled passport application form (printed).
• Copy of eCitizen payment Invoice (three copies).
• Original National Identity Card (new generation) and one copy (front and back).
• Police abstract (for lost passports).
• A notarized affidavit detailing the circumstances of the loss or mutilation.
• A detailed, self-explanatory letter about the circumstances of the loss or damage.
• The mutilated/damaged passport (for mutilated passports).
• Four recent color passport-sized photos with a white background.
• Copy of lost passport biodata page (if available).
• Recommendation letter from a Kenyan citizen (non-relative) as described above.

 

 

 

 

The Importance of SwiftPass Global

 

Navigating the intricacies of passport applications and renewals can be time-consuming and complex, especially with specific document requirements and online portal nuances. This is where a dedicated service like SwiftPass Global becomes invaluable.

 

SwiftPass Global specializes in simplifying immigration and travel document processes. By leveraging their expertise, applicants can ensure their submissions are accurate, complete, and meet all the necessary criteria, significantly reducing the chances of delays or rejections. Their services can save you time and provide peace of mind throughout the application journey.

 

For more information on how SwiftPass Global can assist you with your passport and immigration needs, visit their official website: SwiftPass Immigration.

 

Important Considerations

 

• Appointment is Mandatory: Always book an appointment through eCitizen before visiting an immigration office.
• Original Documents: Carry all original documents to your appointment for verification.
• Photo Specifications: Adhere strictly to passport photo guidelines to avoid rejection.
• Timelines: While standard processing is 10-15 working days, applying well before any travel plans is a good idea.
• Collection: You will need your original ID and the acknowledgment receipt to collect your passport. A third party can collect for you with an authorization letter and copies of your IDs.

 

By following these guidelines and utilizing available resources like the eCitizen portal and services such as SwiftPass Global, you can efficiently apply for or renew your Kenyan passport in 2025.